DML - How do I return my product?
How can we help?
We're so sorry to hear that the product didn't quite meet your expectations. We're here to help you get over any hurdles that might be standing in the way of you achieving your health goals. Don't hesitate to reach out to our customer happiness team at mail@delmarlaboratories.com if you need any help at all - we are here for you!
Guarantee: Whether you buy just one bottle or many, every order comes with a full 1 year of purchase protection. If you don’t see or feel the difference, just return all your bottles (full, partially used, or empty) for a full refund of your purchase price. If you don’t have all your bottles, just send back what you do have and we’ll issue a refund for those.
Initiating a return on your own
Before you send your package back, first make sure you get an RMA#!
Just pop over to our Self-Service Portal, click on "My Orders," and follow the prompts to get one.
Visit the Del Mar Self-Service Portal
Non US customers:
If your package was delivered outside of the US, please contact us at mail@delmarlaboratories.com for special return instructions.
Thanks!
~The Del Mar Team